Our Process is Specifically Designed to be STRESS FREE

No Hassles. No Annoying Salespeople. No Stress.

It’s no accident that replacing your windows with Zen is so simple. We’ve eliminated the non-essential, headache-inducing components of the window replacement experience without sacrificing quality. What’s left is a straightforward buying experience. That’s not the way most Louisville contractors operate.

A Rundown of our Easy Process

7 easy steps to windows you’ll love...

Step 1: The 5 Minute Quote

When you call Zen, we’ll ask you a few simple questions and provide you with the essential information about our company. You won’t get a sales pitch. We view your home via the web, and that’s it! You’re off the phone in 5-10 minutes.

Step 2: Email quote within a day

Within 24 hours of talking with us, you’ll receive a 100% accurate and guaranteed quote. The price we quote is the price you pay—ALWAYS. Take as much time as you need to think about it. Nobody will ever pressure you to buy our windows.

Step 3: A follow-up email regarding our products and service

We’ll send a quick informational email to help you decide whether Zen is the right choice for your home. You’ll receive links to product videos, a run-down of our process, and past customer reviews.

Step 4: Plan your install

We’ll set up an installation appointment time that’s convenient for you. Then you’ll get an email confirmation that lets you know what to expect and outlines preparations (if any) that you can make.

Step 5: Day of install

On installation day, our Install Manager will gladly go over any questions or concerns you might have before starting the job.

You won’t be left in the dark—we keep the lines of communication open with our customers every step of the way.

Step 6: Tell us what you think

Your satisfaction is our top priority, and we want to know how we’re doing during and after your installation. No detail is too small. We’re here to address any and all issues you might have and provide you with the best possible experience and product.

Step 7: We arrange for payment AFTER the job is done

In our opinion, it’s the right way to do business. We don’t ask for a dime until you are enjoying your expertly installed, beautiful new windows. NO DEPOSITS. NO DOWN-PAYMENTS. That’s the Zen way!

And our unparalleled service doesn’t end there. You can relax knowing we’ve got you covered with our best-in-the-business Lifetime Warranty. Nobody beats it.

Our mission is to provide maximum accountability and stress-free service. If we sound like the right company for you, please give us a call.